Shipping & Returns

Thank you for shopping with Butta's by Marchelle! Each product is handcrafted and prepared with care.

Processing Time

Orders are typically processed within 2-4 business days. During busy periods or product launches, processing may take slightly longer.

Shipping Time

Once shipped, orders generally arrive within 3-7 business days depending on the carrier and destination. You will receive a tracking number via email once your order has shipped.

Returns and Exchanges

Due to the personal care nature of our products, we are unable to accept returns or exchanges.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a photo of the issue. We will gladly work with you to resolve the situation.

Customer satisfaction is important to us, and we appreciate your support of our small business.

Contact

For any questions about your order, please contact us at hello@buttasbymarchelle.com